About me

I’m a Product Designer who enjoys uncovering insights and transforming them into user-centric solutions. For me, design strikes the perfect balance between analytical thinking and creativity.

My path to design has been anything but conventional. Previously, I was a Program Manager and Configuration Analyst in the aerospace industry where I navigated complex systems, processes, and cross-functional collaboration. My passion for UX design began when I created an end-to-end (0-1) solution for my engineering team. Through the experience, I discovered the power of user-centered design, the importance of articulating design decisions, and the value of interpreting customer feedback to refine and enhance user experiences.

I approach design with a systems-thinking mindset, ensuring that every solution is not only visually engaging but also scalable, efficient, and aligned with business objectives.

When I'm away from my desk, you can find me teaching myself a new skill (currently learning Korean), exploring outdoors with my family, or searching for the best matcha latte. Thanks for stopping by!

Jess is smiling while sitting on a bench